Frequently Asked Questions

Adding a product is simple. There are three ways to do it:

1. Paste a URL: Copy the product URL from any supported store and paste it into the "Add Product" field in your dashboard.
2. Use our browser extension: Click the PricePager icon while viewing any product page to instantly add it to your watchlist.
3. Via API: If you're a developer, use our REST API to add products programmatically.

We support over 10,000 online stores including Amazon, Walmart, Best Buy, Target, eBay, and many more.

We support over 10,000 online stores worldwide. Some of the most popular include:

• Amazon (all regions)
• Walmart
• Best Buy
• Target
• eBay
• Newegg
• B&H Photo
• Home Depot
• And thousands more...

If a store isn't supported, just try adding a product. Our system will automatically attempt to extract pricing. If it fails, you can request support for new stores through your dashboard.

Check frequency depends on your plan:

• Free plan: Daily price checks
• Pro plan: Choose from hourly, every 6 hours, daily, or weekly
• Business plan: All intervals available, including hourly

You can set different check intervals for different products based on how urgently you want to catch price changes.

Yes! Our browser extension is available for:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari (macOS)

The extension lets you add products with one click, view price history directly on product pages, and see alerts without leaving the store's website.

Our free plan includes:

• Track up to 5 products
• Daily price checks
• 30-day price history
• Email alerts for price drops
• Browser extension access

The free plan is perfect for casual shoppers who want to track a few items. It's free forever with no credit card required.

Yes, you can change your plan at any time:

• Upgrading: Changes take effect immediately. You'll be charged a prorated amount for the remainder of your billing period.
• Downgrading: Changes take effect at the start of your next billing cycle. You keep your current features until then.

If you downgrade and have more products than your new plan allows, you'll need to remove some products to stay within limits.

Yes! We offer a 30-day money-back guarantee on all paid plans.

If PricePager doesn't meet your needs within the first 30 days of your subscription, contact our support team for a full refund. No questions asked.

For refund requests after 30 days, please contact support and we'll review your case individually.

We accept the following payment methods:

• All major credit cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Apple Pay and Google Pay (where available)

For Business plans with annual subscriptions, we also offer invoicing with net-30 payment terms. Contact sales for details.

Our price extraction is highly accurate, with a success rate of over 99% for supported stores.

We use advanced AI and machine learning to identify and extract prices from product pages. For major retailers, we maintain custom extraction rules that are regularly updated.

If you notice an incorrect price, you can report it through your dashboard. Our Pro and Business plans include an exception queue where you can manually review and correct any extraction issues.

If we can't extract a price, a few things happen:

1. We retry: Our system automatically retries failed extractions several times with different methods.
2. We notify you: If repeated attempts fail, we'll mark the product in your dashboard and notify you.
3. Exception queue (Pro/Business): Failed extractions are added to your exception queue where you can manually review or provide hints to help extraction.

Your existing price history is preserved even when extraction temporarily fails.

Yes! All paid plans include data export functionality. You can export your price history in:

• CSV format (for spreadsheets)
• JSON format (for developers)
• PDF reports (for sharing)

Pro and Business users can also access historical data via our API for automated exports and integrations.

Yes! We support prices in virtually any currency. We track prices in the store's native currency by default.

You can also:

• Set your preferred display currency in account settings
• View prices converted to your currency using daily exchange rates
• Set price alerts in your preferred currency

Note: Currency conversion is based on daily exchange rates and may differ from the actual checkout price due to payment processor fees.

Our REST API is available to Pro and Business users. To get started:

1. Generate an API key from your dashboard under Settings > API
2. Read our API documentation at docs.pricepager.com
3. Make requests using your API key in the Authorization header

The API allows you to:

• Add and manage tracked products
• Retrieve price history and current prices
• Manage alerts and notification settings
• Access stock status information

Webhook payloads include comprehensive event data in JSON format:

• event_type: price_drop, price_increase, back_in_stock, out_of_stock
• product: ID, name, URL, current price, previous price
• change: Absolute and percentage change
• timestamp: When the change was detected
• metadata: Store information, currency, and more

See our webhook documentation for complete payload examples and event types.

Every webhook request includes a signature header for security verification:

1. Find your webhook secret in Dashboard > Settings > Webhooks
2. Extract the X-PricePager-Signature header from the request
3. Compute HMAC-SHA256 of the raw request body using your secret
4. Compare your computed signature with the header value

We provide verification helper libraries for Node.js, Python, PHP, Ruby, and Go. Check our documentation for code examples.

Yes, API rate limits depend on your plan:

• Pro plan: 100 requests per minute
• Business plan: 1,000 requests per minute
• Enterprise: Custom limits available

Rate limit information is included in response headers:

• X-RateLimit-Limit: Your limit per minute
• X-RateLimit-Remaining: Remaining requests
• X-RateLimit-Reset: When the limit resets