Privacy Policy

Introduction

PricePager ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our price tracking platform and related services.

By using PricePager, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Create an account: Email address, name, and password
• Set up price alerts: Product URLs, target prices, and notification preferences
• Subscribe to a plan: Billing information processed securely through our payment providers (Stripe, PayPal)
• Contact us: Any information you include in your messages
• Use our API: API keys and usage data

Information Collected Automatically

When you use PricePager, we automatically collect:

• Usage data: Products you track, alerts you create, features you use
• Device information: Browser type, operating system, device identifiers
• Log data: IP address, access times, pages viewed, referring URLs
• Cookies and tracking: Session cookies, preference cookies, and analytics data

Information from Third Parties

We may receive information from:

• Social login providers: If you sign in with Google, Facebook, or other providers, we receive your basic profile information
• Retailers: Public product information, prices, and availability from online stores

How We Use Your Information

We use collected information to:

• Provide our services: Track prices, send alerts, and display price history
• Manage your account: Process registrations, maintain your preferences, and authenticate access
• Process payments: Handle subscriptions and billing through secure payment processors
• Communicate with you: Send price alerts, service updates, and respond to inquiries
• Improve our platform: Analyze usage patterns, fix bugs, and develop new features
• Ensure security: Detect fraud, prevent abuse, and protect our users
• Comply with law: Meet legal obligations and respond to lawful requests

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

Third-party companies that help us operate our platform:

• Payment processors: Stripe and PayPal for secure payment handling
• Email services: For sending alerts and notifications
• Cloud hosting: For storing and processing data securely
• Analytics providers: For understanding usage patterns (anonymized)

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect the rights, property, or safety of PricePager, our users, or others.

Business Transfers

If PricePager is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

• Account data: Retained until you delete your account
• Price history: Retained for up to 2 years for historical analysis
• Log data: Retained for 90 days for security and debugging
• Billing records: Retained for 7 years for legal compliance

After account deletion, we may retain anonymized data for analytics purposes.

Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing using bcrypt
• Regular security audits and vulnerability testing
• Access controls and authentication for internal systems
• PCI-compliant payment processing through certified providers

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing emails at any time
• Cookie preferences: Manage cookie settings through your browser

To exercise these rights, contact us at [email protected] or through your account settings.

Cookies and Tracking

We use cookies and similar technologies for:

• Essential cookies: Required for the platform to function (authentication, security)
• Preference cookies: Remember your settings and preferences
• Analytics cookies: Help us understand how users interact with our platform

You can control cookies through your browser settings. Disabling certain cookies may limit functionality.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.

Children's Privacy

PricePager is not intended for children under 16. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy on this page with an updated date
• Sending an email notification for material changes

Your continued use of PricePager after changes indicates acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Contact form: pricepager.com/contact

We aim to respond to all privacy inquiries within 30 days.